FieldPro Service

Features FieldPro Service

Field Service professionals are powered with a powerful mobile application that helps Technicians to plan their daily activities.
It’s an exhaustive application that helps Technicians with all necessary information in addressing the customer tickets for resolution.
Field Pro Services is an exhaustive application aimed at improving the efficiency of the Field Service Professionals, Effectiveness in customer response & call closure.Some of the features of Field Pro ServiceAutomated ticketingMobile assisted travel planningSkill-based call assignmentReal-time status update / trackingTraining & CertificationReady access to the knowledgebaseSLA/Standard-based process flowEnhanced service efficiencyReduced turn around timeImproved Fix rateImproved/Timely contract RenewalReal-time spare monitoring